To change your payment account, you must log into your BankMobile loan dashboard. Please note that any changes made to payment accounts may affect scheduled payments. Changes must be made at least 3 business days prior to your next scheduled payment date to avoid the risk of late payments. You can change your payment without modifying your existing account. For more information, please click here.
If automatic debits are set to withdraw from the preferred account that you wish you change, you will need to turn off this recurring feature first and then make the necessary update. Of course, if you need our help we're available at bankmobile.servicing@
If you are attempting to close your BankMobile bank account please contact us at 1-866-309-7454 and request for your BankMobile bank account to be closed.
Our award-winning customer care team is here for you.